This page clearly explains how your personal data is collected, stored, and used at Casin. We believe privacy is a right, not a privilege.
This privacy policy applies to all users of the Casin platform (website and mobile app). By creating an account or using the platform, you are considered to have agreed to this privacy policy. Our goal is simple — to keep your data safe and to keep you informed about how it is used.
In short: We never sell your data. It is used solely to provide our services and meet legal obligations.
Casin is an internationally licensed online gaming platform popular among users in Bangladesh. We adhere to international data protection standards and treat user privacy as our highest priority.
This Privacy Policy applies to:
If any questions come to mind while reading this policy, feel free to ask our support team directly. We're always ready to help.
Casin collects two types of data — information you provide directly and information gathered automatically while you use the platform.
| Data Type | When It's Collected | Why it is needed |
|---|---|---|
| Full Name | At the time of registration | Identity Verification (KYC) |
| Date of Birth | At the time of registration | Age verification (18+) |
| Mobile number | During registration & payments | OTP verification & communications |
| Email Address | At the time of registration | Account Communications |
| National ID / Passport | During KYC Verification | Legal Identity Verification |
| Payment Information (Mobile Banking Number) | On deposit/withdrawal | Processing Transactions |
Please note: Full payment card numbers and CVV details are never stored on our servers. All payment information is processed through encrypted channels.
Casin uses your data solely for specific, lawful purposes. Here is what we do:
We never sell your data to third parties or pass it on to advertisers.
Casin uses industry-leading technology to keep your data secure. Our security layers include:
All data is retained while your account is active. After account closure, certain information may be kept for legal purposes (typically 5 years), after which it is securely deleted.
Data Breach: In the event of an unexpected security breach, we are obligated to notify affected users within 72 hours.
Casin may share your personal data with third parties in limited circumstances, always for a specific reason and in compliance with applicable law.
All information shared with third parties is transmitted through encrypted channels, and those parties are bound by the same privacy standards we uphold.
Casin uses cookies and similar technologies on its website to enhance your browsing experience.
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.
As a Casin user, you have the following rights over your personal data:
Request to see what data we hold about you.
Request a correction if any of your information is inaccurate.
Request deletion of your data where there is no legal obligation to retain it.
Request a copy of your data to download.
Request that your data be used only for specific purposes.
Opt out of promotional emails & SMS at any time.
To exercise these rights, email us at: privacy@casin.ws — We will respond within 30 business days.
Casin strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect personal information from minors.
Age is verified at the time of registration. If it is later found that a user is under 18, the account will be immediately closed and all associated data deleted.
For parents: If your child has accidentally created an account, please contact our support immediately. We will act promptly.
Casin may update this Privacy Policy from time to time. For any significant changes:
Continued use of the platform after any changes will be considered your acceptance of the updated Privacy Policy. If you do not agree, you may request to close your account.
For any privacy-related questions, complaints, or requests, please reach out to our dedicated Privacy Team:
For more information, visit our FAQ Page View or Terms & Conditions Read.
We have you covered — both technically and by policy
Every piece of your data is protected with 256-bit SSL and AES-256 encryption — the same technology used by banks.
Your name, number, or any personal details are never sold to advertisers or data brokers — not ever.
Casin operates in compliance with international data protection standards and is verified through regular third-party audits.
View, edit, delete, or download — you have full control over your data.
No complex legal jargon. Our privacy policy is written in plain, easy-to-understand language.
For any privacy-related questions, our support team is available around the clock to assist you.
Play at Casin with complete peace of mind knowing your privacy is protected. Open an account today and claim your welcome bonus.
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