Legal Documents

Casin Terms & Conditions — Know Before You Play

Please read these terms and conditions carefully before using Casin. You'll find clear information on accounts, payments, bonuses, responsible gaming, and more — no hidden clauses.

Last updated: January 2026

Welcome to Casin. These Terms and Conditions ("Terms") govern your use of the Casin platform. By accessing the site or creating an account, you are considered to have fully agreed to these Terms. If you object to any of the Terms, please refrain from using the platform.

Important: Casin is intended for users aged 18 and above only. No financial transactions will be processed without age verification.

1. General Terms & Applicability

These terms and conditions apply to all services offered on the Casin platform, including the website and mobile app. Casin is an online gaming and betting platform operating under an international license.

The following individuals are not permitted to use Casin:

  • Anyone under the age of 18
  • Residents of countries where online gaming is strictly prohibited
  • Anyone whose account has previously been banned by Casin
  • Casin employees or their immediate family members

Casin reserves the right to modify these terms and conditions at any time. Registered users will be notified via email before any changes take effect. Continued use of the platform after such changes constitutes acceptance of the updated terms.

2. Account Registration & Verification

To open an account with Casin, you must provide accurate and truthful information. Registering with false details may result in account termination and forfeiture of any deposited funds.

Information required for registration:

  • Full name (as per National ID)
  • Date of birth (for 18+ verification)
  • Active mobile number
  • Valid email address

One person — one account:

Each individual may only register one account. If the same person is found operating multiple accounts, all accounts will be closed and any bonuses will be cancelled.

Withdrawals above a certain amount may be held pending completion of KYC (Know Your Customer) verification. You may be required to submit a copy of your National ID or passport to the support team.

Please note: Never share your login credentials or password with anyone. You are solely responsible for the security of your account.

3. Deposit & Withdrawal Rules

Deposits and withdrawals on Casin are completely secure, processed through bKash, Nagad, and Rocket.

Deposit:

  • Minimum deposit: ৳100
  • Maximum single deposit: ৳50,000
  • Deposits are usually credited to your account instantly
  • Only payment methods registered in your own name may be used

Withdrawal:

  • Minimum withdrawal: ৳500
  • Processing time: 5–15 minutes (typically)
  • Daily maximum withdrawal limit: ৳1,00,000
  • Large withdrawals may be held pending KYC verification
  • All active bonus wagering requirements must be met before making a withdrawal

Important Note: Withdrawals to third-party accounts or another person's mobile banking number are not permitted. This is part of our anti-money laundering policy.

4. Bonus & Promotion Terms

Casin offers a range of bonuses — including welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms and conditions, which are clearly stated alongside the offer.

General Bonus Terms:

  • Welcome bonus is available to first-time registrants only
  • To withdraw bonus funds, you must meet the specified wagering requirements (typically 20x–30x)
  • A new bonus cannot be activated while another bonus is already active
  • Expired bonuses will be automatically cancelled
  • Casin reserves the right to cancel bonuses if suspicious bonus usage is detected

Bonus Abuse:

Any attempt to claim bonuses using multiple accounts, false information, or bots will result in permanent closure of all associated accounts and forfeiture of any accumulated funds.

5. Gaming Rules

All game outcomes on Casin are determined by RNG (Random Number Generator) technology, independently audited by a third party. No game result can be manipulated.

  • RTP (Return to Player) information for each game is available in the game description
  • If a game result is voided due to a technical error, the wagered amount will be refunded
  • In live games, the dealer's decision is final
  • If your internet connection drops, game results will be saved on the server
  • Sports Betting wagers will be settled only after the official result is announced

Please note: Gaming is for entertainment purposes. Winnings are not guaranteed. Never bet more than you can afford to lose.

6. Prohibited Activities

The following activities are strictly prohibited on Casin. Any violation will result in permanent account closure:

  • Money laundering or transactions involving illegal funds
  • Using bots, automation software, or artificial intelligence to play games
  • Creating multiple accounts to collect bonuses
  • Attempting to hack or manipulate game software
  • Attempting to hack or gain unauthorized access to another user's account
  • Submitting a false identity or fraudulent documents
  • Placing bets on behalf of a third party (proxy betting)

Casin reserves the right to report any suspicious activity to law enforcement authorities.

7. Responsible Gaming Policy

Casin believes gaming should be a source of entertainment, not addiction. That's why we offer the following responsible gaming tools:

  • Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis
  • Session Timer: Set a limit on how long you play in a single session
  • Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days
  • Self-Exclusion: Permanently close your account for the long term
  • Reality Check: You will be reminded periodically of how long you have been playing

For more information, visit our Responsible Gaming View page.

8. Privacy & Personal Information

Casin collects, stores, and uses your personal information solely to deliver platform services and meet legal obligations.

  • Your information is never sold to any third party
  • Payment information is secured with SSL encryption
  • Certain information may be shared with regulatory authorities to comply with AML (Anti-Money Laundering) laws
  • You can opt out of marketing communications at any time

For more details, visit our Privacy Policy Read.

9. Account Closure & Termination

You can request to close your account at any time by contacting the support team. Before your account is closed:

  • Any active bonuses will be forfeited
  • Any withdrawable balance will be returned to you
  • Your account will be closed once all pending bets have been settled

Casin may close or suspend an account for the following reasons:

  • Breach of Terms
  • Suspected fraud or misconduct
  • Providing false information
  • Accounts inactive for an extended period (over 12 months)

10. Right to Amend Terms

Casin reserves the right to modify, amend, or update these terms and conditions at any time. For any significant changes:

  • Advance notifications will be sent to your registered email
  • Pop-up notifications will be displayed on the platform
  • The date of any changes will be updated at the top of this page

Continuing to use Casin after any changes have been made means you have accepted the updated terms. For any questions or complaints, email our support team: support@casin.ws

Dispute Resolution: For any dispute, contact our support team first. If unresolved, the matter will be referred to international arbitration.

Why are Casin's terms transparent?

We believe clear rules are the foundation of trust

Fully in Bengali

All terms and conditions are written in plain Bengali — no legal jargon. Everything is straightforward and easy to understand.

No hidden terms

Bonus wagering, withdrawal limits — all information is disclosed upfront. Nothing is hidden in the fine print.

Advance notice of any changes

Any changes to the terms will be communicated in advance via email and on the platform. No changes are imposed without prior notice.

International Standards Compliant

Casin operates under an international licence and complies with AML policies. Your funds and personal data are protected to the highest security standards.

24/7 Bengali Support

If you have any trouble understanding a term, our Bengali support team is available around the clock — day or night.

Player Protection

Responsible gaming tools, fair dispute resolution, and transparent policies — Casin always puts players first.

Now that you know the terms, get started

You've read the terms — now join Casin and enjoy a safe, entertaining gaming experience.

Register Now Log In
বাংলা